FAQ
Are all items sold in My Luxury Icon?
What are the payment method accepted?
However, for Credit/Debit card purchase – there will be additional 2% merchant fee charges
Do you have any installment plan?
What is Consignment?
What is Selling Direct?
What are the differences between “Consignment” and “Selling Direct”?
When you consign an item to us, you will only be paid after your item is sold (according to the payment schedule in the terms of consignment). Sellers may choose this method of selling if they want a higher value and do not mind waiting for items to be sold.
We only purchase selected items directly. However, we accept most items on consignment. Please refer to our collection for brands we accept.
How do I sell my item?
Are there any charges for consignment?
Do I need to make appointment to visit / drop off consignment?
Once item sold, when can I received my payment?
How long is the delivery leadtime?
Overseas shipments will vary depending on destination. We will provide you with a tracking to track the progress of your delivery.
How much is the delivery charges?
For international shipments, it is absolutely free when you've met our minimum spending amount. Simply add item to your cart to find out your entitlement if you qualify for free shipping.
Why did I get charged for import duty / sales
Do you take item reservation?